Refund Policy
We want you to have a great experience with Markury, provided by Nexrover. This Refund Policy explains when and how Nexrover ("we", "us", or "our") can offer refunds for purchases made through our website.
1. Eligibility for Refunds
If you experience technical issues that prevent you from using Markury as advertised and we are unable to resolve the problem after you contact support, you may be eligible for a refund within a reasonable period from your purchase date (typically 14–30 days, depending on your jurisdiction and store policies).
2. How to Request a Refund
To request a refund, please contact our support team with your order details, proof of purchase, and a description of the issue you are facing. We may ask for additional information to help us diagnose and resolve the problem before processing a refund.
3. Non-Refundable Situations
We generally cannot offer refunds in cases of change of mind, accidental purchase after download and activation, or when the product is functioning as described but does not meet your subjective expectations. Abuse of the refund policy may result in denial of future refund requests.
4. Third-Party Stores
If you purchased Markury through a third-party store (such as an app marketplace), their respective refund policies may apply, and refunds may need to be requested directly through that store.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will apply to future purchases and, where required by law, we will notify you of material updates.